See below for our frequently asked questions.

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Cider, Beer/Wine & Festival Glasses

Where can I see what Ciders will be on offer?

Click here for a list of all the Cider Makers that will be at this years festival.

You will also get a Festival Booklet, free when you arrive at the event. All Food and Beverage vendors fares are listed, along with short and sweet tasting notes, style of Cider, and ABV’s.

Can I take any Cider away with me?

Nope! We do not hold an off-licence, so anything purchased at the festival must be consumed at the festival.
Check with the individual Cider Makers where you can buy their products.

What will be available to drink other than Cider?

If Cider is not your jam, then we have a great range of alternatives. Visit the Richmond Plains Wine bar or for Beer see the crew at the Sprig & Fern stand.

There will be FREE WATER all day at various stations around the event, plus on each Cider Makers stand – we appreciate you being responsible with your alcoholic consumption!

All food carts will have non-alcoholic drink options, plus there will be a coffee cart onsite.

What’s the deal with the Cider Festival glasses?

On entry, all ticket holders over 18yrs will get an official NZ Cider Festival Souvenir glass, to use for all your drinks throughout the day.

The pour line on the cups are: 80ml for tasters, 150ml for a half pour and 330ml for a full pour.

Take Note: not ALL Ciders are available at the full pour amount due to their ABV%

How much do drinks cost?

Please check the ABV % of your chosen Cider on the signage at each stand, or chat with our friendly Cider Makers if you are unsure.

I’ve broken or lost my glass, can I get another?

Yes, if we have any left! They are $5 and can be purchased from the front entry.
Don’t forget to let one of the Cider crew know if there is any broken glass that needs cleaning up

What time do you stop serving alcohol?

Last call is 6.45pm, so make sure you have sampled everything that you want to prior to that time. (Event finishes at 7pm)

Food, Coffee & Non-Alcoholic Options

Where can I get water?

There will be FREE WATER all day at various stations around the event, plus on each Cider Makers stand – we appreciate you being responsible with your alcoholic consumption!
Keep hydrated and enjoy your day.

What non-alcoholic drinks are available?

All food carts will have non-alcoholic drink options, plus there will be a coffee cart onsite. Click here for more info.

I have dietary requirements, will there for food options for me?

Yes! Click here for the list of all our local food carts that will be there. We have listed those that cater to special dietary requirements.

Can I bring my own food?

Sorry no, please don’t bring any food or drink in with you. There are lots of yummy food and drink options available onsite. Security will be checking bags on entry. Click here for more info.

General Information

Where is the event?

NZ Cider Festival is held at Founders Heritage Park, Atawhai Drive. It takes 20mins to walk to Founders from the centre of town (2.4km)

What hours is the event?

Gates open at 1pm and close at 7pm.

Where can I park and how else can I get there and home?

There is limited parking at Founders Park, along Atawhai Drive and neighbouring streets. Please be respectful to residents and don’t park over driveways. We offer the following safe transport options to get to/from the event:
- A free courtesy van doing loops from Nelson i-site (77 Trafalgar St) to Founders Park every half hr, starting from 12.30pm at the i-Site. Last loop at 6pm. - From 6pm, Nelson Coachlines will offer free bus transfers into town, picking up out the front of Founders. - There will be plenty of taxis to take you home safely, the taxi stand is directly outside the windmill. Please ask our event crew if you need assistance with getting home safely

Is there disability parking and toilets?

Yes there are disability parks in the Founders Park carpark, in front of the windmill. Our car parking attendants are there to assist. You will find 3 accessible toilets in the main toilet block outside the Energy Centre. Check your festival map for toilet locations.

Can I bring my children?

Yes! NZ Cider Festival is a family friendly event, under 18yr olds are free with a parent/guardian holding a valid entry ticket.

Is there a kids area?

Yes! The team from GK Events will be running the free Kids Zone, there will be lots of games and entertainment for kids of all ages. Plus there will be face painting available at an additional cost. Please note; this is not a drop off zone, all children must be supervised.

Where can I breastfeed and are there baby change facilities?

You are welcome to breastfeed wherever you feel comfortable at the festival. There is baby change facilities in the disability toilets by the Granary.

What bands are playing?

Click here to see all the 2020 line up, it’s a good one!

Have you got a waste strategy?

Yes! We pride ourselves on being a zero-waste event. The team from Waste No More will be providing recycling and compost bins around the park. Please help us, to help the environment but utilising the correct recycling bins. If in doubt, please ask one of the friendly event crew.

Is smoking/vaping permitted?

All buildings and marquees within Founders Park are smoke free. Smoking and vaping is only permitted away from the crowds or outside the park.

What if I get injured whilst I’m there?

St Johns ambulance will be onsite all day, you will find them beside the windmill.

I’ve lost my jacket, shoe, child, where can I find it?

Lost property (and lost children) during the event can be tracked down in the windmill. If you find something that’s not yours, please take it there. After the event, if you are missing something, please contact Founders Park on 03 548 2649

Is it still on if its raining?

Yes! You can still drink Cider and dance in the rain!

Can I bring a chair/picnic blanket?

You are welcome to bring a chair or blanket, in fact we encourage you to!

Can I bring my dog?

Sorry, no pets. Only registered service dogs.

Is there an event photographer?

Yes, we will have Steve Hussey Photography there on the day to capture all the awesome event shots. Entry to the event automatically grants permission for the event photographer to take event photos which may appear in future marketing of the event. Photographic rights are retained by the NZ Cider Festival promoters.

What about COVID?

We will be following all event guidelines as provided by MOH. This includes contact tracing via your event ticket purchase, ensuring that bathrooms and high touch areas at the event are regularly cleaned, having hand sanitiser available at entry.
If you are unwell, or have been in contact with someone that has recently returned from overseas, please do not come along.
If you have more questions about COVID please contact the event crew.

Ticketing & Entry

Do I need to print my ticket?

No. Well you can if you want to! But just show the entry crew your ticket bar code on your phone and you are good to go! If you have a bunch of tickets, please make sure each person has their own ticket.

I can’t find my ticket, can you help?

It happens, please email the Cider Festival crew here and we will resend it to you.

Do I need to bring ID with me?

Yes, on entry our event crew will ID check you if you look under 25. So please have your valid ID ready – drivers licence, 18+ card or current passport.
You will then be given a wristband to wear for the duration of the event.
Please don’t be offended if our Cider Makers also ID you at the bars, they are just doing their job!

What does my ticket include?

Your ticket includes entry to the festival, a festival glass, a festival programme and map, a day full of fun, entertainment and Cider sampling!

Do I need a ticket for my child?

Under 18yr olds do not require their own ticket and are free with a parent/guardian holding a valid entry ticket.
However, for contract tracing measures, all under 18yr olds will be required to give details at entry, please see our entry crew for this.

How many people will be there?

Based on previous years, there will be approx. 2,500-3,000 Cider loving fans there on the day!

Will there be gate sale tickets?

Yes, unless we are sold out prior. So, we recommend buying tickets now to avoid disappointment.

Can I leave and come back later?

You sure can, just keep your wristband on.

Will there be a line to get in?

Depends on what time you arrive, but yes there likely will be. You can help us to keep the lines moving quickly by having your ID and ticket ready, and also have your bags ready for checking.
Our event crew will be working as hard as they can, we appreciate your patience!

How do I buy stuff?

Eftpos (incl payWave) and cash purchases will be available at all Cider and Food Stands in the festival. If cash is your preferred method of payment, please come with plenty as there will be very limited cash out facilities.

What can I/can’t I bring in?

Alcohol – Obviously, no. Theres plenty there. Food - No, unless required for any infant. Chairs/Picnic Blankets – Yes for sure! But please be considerate of others around you. Umbrellas – It won’t rain, its Nelson! But if it does, yes you are welcome to bring your brolly. We take no responsibility for lost umbrellas.

Still have questions?